Table of Contents
Event management has significantly evolved thanks to technological advancements. WhatsApp, combined with artificial intelligence (AI) and advanced tools such as Eventscase’s Event Virtual Assistant (EVA), offers a robust solution for organising and managing events of any size. In this article, we will explore how to use WhatsApp, AI, and EVA for event management, ensuring you maximise their capabilities.
Integration of WhatsApp, AI and EVA in Event Management
The integration of AI, Eventscase EVA, and WhatsApp for event management can significantly optimise your organisation. EVA is an advanced tool that leverages AI to automate repetitive tasks, provide real-time feedback, and enhance communication with attendees.
An effective way to get started is by using EVA as a virtual assistant integrated with WhatsApp. EVA can handle frequent queries, send reminders and updates, and manage logistical issues related to attendee travel and accommodation, all through WhatsApp.
How to Create an Event and Run It Through EVA
Creating an event and empowering it with EVA is an easy process. First, create the event using the Eventscase event software.
Once the event is set up, EVA can provide event details, answer frequently asked questions about the agenda, speakers, and location, and send relevant reminders and push notifications. This not only saves time but also ensures that all participants have access to accurate and up-to-date information.
To set up EVA, define automatic responses and conversation flows. For example, if someone asks, “What time does the event start?”, EVA can respond with the exact time and other pertinent details, making it an effective tool that runs through WhatsApp for event management.
EVA for Real-Time Feedback Gathering
One of EVA’s most valuable features is its ability to collect real-time feedback during events. As attendees participate in various sessions and activities, they can send their opinions and comments directly via WhatsApp. EVA, using its advanced AI, can analyse these comments and provide organisers with immediate, valuable insights, making WhatsApp a critical communication channel for event management.
This real-time collection allows organisers to make quick adjustments and enhance the event experience on the fly. For example, if several attendees comment that a room is too cold or that a session is particularly interesting, organisers can take immediate action to improve comfort or highlight that session more prominently.
Moreover, the instant feedback collected by EVA can be stored and analysed after the event for further evaluation. This provides a comprehensive picture of attendee satisfaction and identifies areas for improvement for future events.
In addition, if EVA detects that it cannot provide an appropriate response and that the attendee needs a specific answer, it collects all the details of the conversation and automatically sends it to the organiser by email, ensuring that the attendee’s query is addressed personally.
EVA Travel: Supporting Your Attendees 24/7
EVA extends its support beyond event management to include travel logistics through its EVA Travel functionality. If you’re looking for a tool that works through Whatsapp for event management and that allows attendees to receive 24/7 assistance with their travel and accommodation plans, look no further.
EVA Travel sources all relevant travel information and associates it with each attendee, including details about flights, hotels, local transport, and timetables. Attendees can ask specific questions such as “What time does my flight leave?” or “Where is my hotel?” and receive accurate answers instantly.
For organisers, this feature saves hours of work answering logistical questions and ensures that attendees have a smooth travel experience. Attendees, in turn, enjoy the added convenience of having all their travel information at their fingertips without the need for additional apps.
Advantages of Using AI, EVA and WhatsApp for Event Management
Integrating AI, EVA, and WhatsApp for event management offers numerous advantages. Firstly, it improves efficiency by automating repetitive tasks, allowing you to focus on more strategic aspects of the event. Secondly, it provides faster and more accurate communication with attendees, enhancing their experience and satisfaction.
EVA also offers real-time analytics, enabling you to make informed decisions and quickly adjust to any changes or issues that arise. Additionally, as a virtual assistant, EVA operates 24/7, ensuring that attendees receive answers and updates at any time.
EVA for Event Networking
One of the latest features added to EVA, a tool run through Whatsapp for event management, is its ability to facilitate networking among attendees. Networking is essential for establishing professional and personal contacts, and EVA can make this process more efficient and secure.
How EVA Networking Works
EVA uses QR code recognition technology to help attendees share contact information in a simple and controlled manner. Here’s how it works:
Scanning of Badges
Attendees can take a picture of the QR code on another participant’s badge. EVA recognises this code and displays the badge details in a WhatsApp chat.
EVA asks the scanned attendee if they wish to share their contact information with the person who performed the scan. This includes their first name, last name, company, job title, email, and phone number.
Information Exchange
If the attendee gives consent, EVA automatically sends this data to the person who performed the scan.
Benefits of Networking with EVA
This approach to networking offers several key advantages:
Privacy and Control
Attendees maintain control over who can access their contact information, preventing unauthorised data capture and ensuring that information is only shared with explicit consent.
Efficiency
Facilitates the fast and accurate exchange of contact information, eliminating the need for physical business cards and reducing errors.
Natural Integration
By operating directly within WhatsApp, attendees do not need to download additional applications or learn new technologies.
Recommended Tools for WhatsApp, AI and EVA Integration
Eventscase’s EVA is one of the most recommended tools for integrating AI and WhatsApp for event management. EVA enables conversations using natural language, facilitating the management of queries and interactions.
Other tools that can complement this integration include:
- Dialogflow: A Google tool that enables advanced AI conversation design and response analysis.
- Botsify: Offers easy-to-use chatbot solutions that can be integrated with multiple platforms, including WhatsApp.
- Rasa: An open-source platform for building and deploying advanced AI chatbots.
Conclusion
The integration of AI, Eventscase EVA, and WhatsApp for event management can significantly transform the way you organise and manage your events. Utilise these technologies to enhance your event planning and ensure a fulfilling experience for all your participants.
If you would like to subscribe to our newsletter to get live updates on everything related to our platform – news, blogs, events, announcements and much more, please, register here.